How it works
Inside a crash & stability review
This page maps the flagship assessment from first export to the final readout so you know what to prepare and what you will receive.
Four stages we keep consistent
Whether your team sits in Bangkok or joins remotely, the sequence stays the same.
Intake & boundaries
We confirm supported OS versions, in-scope devices, and the release window under review. You share crash and ANR exports plus a technical contact for symbolication questions.
Signature mapping
We cluster crashes against your version timeline, separate interactive failures from background noise when data allows, and rank families by affected users.
Draft report
You receive a draft for factual review—no surprise numbers in the final meeting. Product language sits beside engineering detail.
Readout & next steps
A 90-minute session walks priorities, go/hold implications, and the work your team owns after we leave. We do not ship code; we leave a clear order of attack.
What arrives in the report pack
- Ranked crash signatures with user-impact notes
- Freeze and ANR themes tied to screens when known
- Release-history context for spikes and regressions
- Recommended actions for the next release candidate
