Assessment
Post-Incident Crash Triage
Rapid analysis after a bad release: we isolate the signatures driving the spike and help you decide hotfix versus rollback.
Who it is for
Teams facing a sudden rise in crashes after a store update.
What you walk away with
A triage brief naming the dominant crash families, likely triggers, and a recommended recovery path.
Included
- Same-day intake during Bangkok business hours when capacity allows
- Signature isolation for the spike window
- Hotfix vs rollback recommendation
Not included
- Writing the hotfix code
- Store submission on your behalf
How the work moves
Share spike window and affected versions
We isolate dominant signatures
You receive a triage brief for the war-room
Preparation
Provide crash volume charts for the spike window and the previous stable version for comparison.
Constraints
Availability depends on current caseload; urgent slots are confirmed at booking.